The Finnish company ProSofta is an expert in the international market of IT services
ProSofta provides a wide range of IT services, including custom-made software development (websites, games and mobile applications), as well as design, marketing, quality assurance and HR services for diverse client tasks.
By providing strategic recommendations during project development, ProSofta helps customers which are passionate for innovations and aimed for market leadership to avoid typical mistakes that could be critical.
ProSofta provides customers with a choice of all options for effective implementation of the task, and ProSofta's intellectual assets create all the necessary conditions - thus, for each type of services there are experts whose competence is confirmed by the correspondence of the high quality of the services provided and the speed of implementation.
One of ProSofta's directions is the development of its own SaaS solutions, which allows you to quickly and efficiently design websites, online stores, and effectively manage the client's business online from one place.
During last 10 years ProSofta experts have been working on projects for government organizations, regional and international businesses, marketing agencies and start-ups primarily from the US, Europe and the UAE.
Partner or client?
Most of the clients of ProSofta become its business partners. Trusting the complex development of software solutions, ProSofta customers receive a completely manageable and understandable technological scheme for achieving the result, which allows them to manage the future.
ProSofta brings technical expertise to those businesses and start-ups that are looking for the most effective approaches. As our customers are passionate for innovations and aimed for market leadership, such a partnership is based on transparency, mutual benefit, and commitments undertaken by each side.
Becoming a partner of ProSofta, customers receive all the necessary conditions for the implementation of the conceived plans, and also gain undeniable competitive advantages in the market.
"The journey of a thousand miles begins with a single step"
© Lao Tzu
ProSofta's clients always receive the agreed results on time and in full, for this purpose the company has a unique scheme of the interaction:
- Initial client consultation, demonstration of competence.
- Negotiations, achieving the same understanding of the current state of things.
- Determination of what needs to change. When and what result should be obtained.
- We agree on mutual obligations (who and what should do).
- Actions and adjustments.
- Completion of work and the subsequent support and support.
Any task begins with the analysis and choice of an effective direction of movement, the definition of measurable quality criteria and matches, and a successful project begins with an idea that has been entrusted to professionals for implementation.
A professionally developed functional requirements or terms of reference make it possible to obtain a detailed calculation of the project cost, to plan the execution period and to break up the project development into independent stages. Involving the project manager of ProSofta in the client's project provides the opportunity to make corrections at all stages of development, while a single role of the analyst and his consultations help to build an univocal and correct vision of the project that will ensure a complete solution of the task.
Before getting acquainted with ProSofta, clients are usually disappointed in trying to collaborate with other companies, in the hope that they will be able to help in their issues. ProSofta experts are convinced that if a client has an unsolved problem and he doesn’t know how to solve it - WE KNOW HOW! and we will always find the most effective solution for you.
ProSofta is always ready to commit to accompany client projects even after the completion of the development, so the client's need for long-term project support is realized, and the opportunity, if necessary, to implement new functional additions.
The ProSofta team is in constant communication with the client, reports on the current progress of the project, which ensures complete satisfaction of the client from work and gives control over compliance with agreements, and a work-proven processes ensures the client's security against unforeseen difficulties and inconsistency with the original agreements.
Choosing a developer company is one of the most important aspect for the implementation of your project. The wrong choice of experts in IT leads to inevitable losses and disappointment.
There are 3 models of interaction between ProSofta experts and the client in the framework of the task or in the format of long-term cooperation.
Outstaffing (Dedicated Team)
Ideal for developing new products and completing the current client team with the right experts and specialists on a long-term basis.
- When you need a fast scaling team.
- When hiring the right specialist takes too much time, or it is much more expensive in your region.
- When you need total control over the development process, direct communication with specialists.
- When a project team is divided into external and internal, and also requires compliance with internal established processes of development and interaction.
- When transparent pricing is required within a fixed budget for IT development.
Project work (Outsourcing)
Ideal for MVP development, as well as projects within the client's fixed budget, and the management risks are borne by ProSofta.
- When it is necessary to develop a product according to the client's requirements at a certain time and within a fixed budget.
- When there is no need to form a team of specialists on a constant basis.
- When there is no need for the frequently changing course of the development process.
- When you need a quick start to the development process.
- When the expertise of the project manager is required separately.
- This type of interaction involves drawing up a functional specification or a detailed technical task before starting work on the project.
On a "pay-as-you-go" basis (T&M)
Ideally, when the client of ProSofta has limited internal IT capabilities and needs to get it expertise quickly, solve a specific task, or needs periodic long-term support for an existing project.
- When you need an operative solution to a task or a set of tasks with a predictable budget.
- When it is required to periodically support an existing project with a convenient form of mutual settlements.
- When you need to find a solution to a problem that requires a preliminary investigation of the causes of the problem.
Problems that the client faces when working with young companies
1. The use of equivocal language
When the company does not understand its client or speaks with the client in different languages, and the task is not defined - it is very likely that the customer will unfairly pay after each "I misunderstood you," "I understood otherwise."
When a company reports data that is not true, which can not be verified at this moment in time.
When a company tries to absolve itself of responsibility by telling a customer “I don't remember anything”, “it didn't happen”.
4. Substitute roles
When instead of being an expert in solving the client's tasks and clarifying current issues, a representative of the company becomes an accidental interlocutor, not a person responsible for the result.
5. Substitute the final result
When the company has assumed certain obligations to the client, within the framework of the agreement reached, provides the final result, except for some significant details.
6. Change the agreement unilaterally
In the interaction between the client and the company, one of the parties believes that it can change the agreements unilaterally without informing the other party.
7. Prepare routes of escape
The absence of a well-structured contractual relationship always leads to the avoidance of one of the parties from fulfilling their obligations.
8. Require consent with achievements without verification
Frequently encountered point when one or another party can not demonstrate either imaginary or actual competence in its professional plane, but covers it with a screen of long conversations without any specificity.
Research and development as opposed to just coding
Customers are rarely professionals in software development, and given the ever-changing conditions, opportunities, technologies in the IT market - it can be quite unprofitable to work with those who did a good job a year ago, but at the moment do not use all available modern capabilities.
ProSofta customers pay for efficient and timely solution of project tasks, as well as for speed of project implementation. ProSofta forms special project team for each client task, including a project manager, an analyst and quality control specialists. Regular reports on the progress and status of the project, respect for intellectual property, high professional level of experts - all this ensures a guaranteed result of the work of experts in the performance of the client's tasks.
The company ProSofta - the best alternative in the selection of truly qualified professionals in the IT industry, with the current problem of a lack of qualified personnel in the market. We care about our customers understanding the problems of competition and the aggressiveness of the business environment.
In order to get a free consultation of ProSofta specialists and find out all possible solutions to the problem:
Send a request with details using the contact form on the website:
Or contact one of the ProSofta customer managers:
- Chief Executive Officer: Leonid Kachuliak
- Email: firstname.lastname@example.org